Returns

Our Personal Guarantee

If you are not completely satisfied with your New Age Performance Mouthpiece, just contact us within 30 days from your Date of purchase and we will gladly refund your money!

 

Returns

How To Return an Item:

You must return the item within 30 days of your purchase date, and must have already requested your return authorization number. Please see below:

  1. Please email info@newageperformance.com to request a refund and/or exchange and we will provide you a return authorization number and pre-paid shipping information will be provided to you if applicable.
  2. Send your item and original receipt to:
    New Age Performance
    Attn: Returns Department return authorization # _________
    1200 Aerowood Drive Unit 8
    Mississauga, On L4W 2S7
  3. Include in your package a signed letter stating the reason for your return and whether you are requesting a refund or replacement product and include the original receipt.
  4. Any applicable refunds will be applied once the returned item has been received and processed by New Age Performance.

 

Return Exceptions:

Mouthpieces cannot be returned as a result of incorrect fitting.

Merchandise that has been mistreated will not be accepted for return or exchange.